If there's one thing that we've learned after years of success in the real estate photography industry, it's that first impressions are super important. Sure, looking your best on a first date might score you some brownie points. But in the real estate business, making a stellar first impression can mean the difference between selling a property and losing a client.
If you're reading this page, chances are you're involved in real estate in some form or fashion, whether you're an agent, builder, interior designer, or architect. You're probably in need of a professional real estate photographer in Blanco, TX but aren't sure which company to trust. We get it - you're making an investment into your business and need to know that you're working with talented professionals. Fortunately, you can scratch those other names off your list, because you're just a few clicks away from working with THE best real estate photography firm in Texas!
Welcome to Twist Tours Real Estate and Portfolio Marketing Services: your go-to group for modern real estate photography and interactive virtual tours. We're proud to be a local company, serving Central Texas Drone photography, video with awesome real estate photography, 3D Matterport models, 2D + 3D floor plans, and premium single property websites.!
Unlike some of our competitors, we care just as much about how our products look as you do. That's why we make it a point to provide our customers with the finest photography and friendliest customer service in the game. Our professional photographers utilize the latest technology and equipment, so you can rest easy knowing your photos will look incredible. With a team of creative superstars by our side, we're always on top of new marketing trends and photography techniques. That way, sellers get what they deserve, and buyers get what they want: the very best real estate photography available in Texas.
Our photographers and Matterport scanners are ridiculously great at what they do. Plus, our support team is made up of bona fide superstars. So, if you have questions or concerns, we're more than happy to chat with you.
Our photography and videography expertise includes:
Real Estate Photography
Online Tours
3D Models
Aerial Photography
Floor Plans
Virtual Staging
Unmatched Real Estate Photography in Blanco, TX
We've all heard the phrase "A picture is worth a thousand words," and in today's digitally-dominant world, that saying is more poignant than ever. In real estate, pictures have a huge impact on whether a home is sold or passed by. That's especially true in a time when prospective homebuyers are less likely to travel in-person to tour a home in their price range.
With more time on their hands to peruse real estate listings, buyers are inundated with all sorts of images, which is why your real estate photos must stand out from the crowd. Once buyers filter through property locations, pricing, nearby school districts, and square footage, they want to flip through photos. If your pictures aren't up to snuff, you can be sure the homebuyer will move to the next listing.
Fortunately, Twist Tours is here to provide you with high-resolution, creative photography for your real estate needs - whether you're listing a brand-new home or selling a property that has been on the market too long.
We believe Twist Tours stands apart because we do more than capturing a visual record of a home. Instead, your Twist Tours real estate photographer develops an emotional bridge between potential buyers and real estate listings by enhancing the home's true character. Every aspect of our real estate photos, drone shots, videos, and tours are carefully engineered to bring your property to life
With a staff of highly-trained, innovative real estate photographers, there's no project too large or "out of the box" for us to handle. And we're not just talking real estate photography in the classic sense - we have successful clients in many different industries, who use our photographers for:
Interior Design
Lighting Design
Office Building
Medical Office
Landscape Design
Event Venue
Apartment Rental
Commercial Property
Restaurant
Vacation Rental
Spa & Retreat
Out of the Box Projects
Cutting-Edge Virtual Tour Photography
At Twist Tours, we believe that virtual tours and walkthroughs have a secure place in the real estate industry. Every agent needs access to great property walkthroughs, which is why we offer several imaginative tour options for every budget. We provide three types of full-service virtual tours: photo tours, floor plan tours, and our most popular option, 360-degree walkthrough tours. We also provide custom 3D Matterport services complete with photography, floor plans, and aerial video for clients in our service area. Not located in Austin or San Antonio? Our self-service options are a great choice, even if you're located in another country.
What is 3D Matterport?
Before we give you a breakdown covering our real estate tours, you might wonder: what is Matterport 3D?
These immersive walkthroughs bring properties to life, almost like a life-sized dollhouse that buyers can tour. Matterport's incredible tours help the top real estate brokerages and even FSBO pros sell homes quickly and win listings by giving homebuyers the chance to experience your property as if they were really there.
Our 3D Matterport experts scan your home, and when it's all said and done, you'll have an incredible 3D showcase highlighting all the bells and whistles of your listing. If you're looking to get a leg up on your competition, here's your chance!
3D Degree Walkthrough Tours
If you're really looking to take your real estate game to the next level, a 360-degree tour is the way to go. By far our most popular tour, our 360-degree tours feature premium single-property websites that combine the 3D Matterport space, floor plan, and professional photo packages into an amazing interactive online presentation experience. Additionally, clients can choose to include an interactive 2D floor plan or a 3D floorplan feature that looks like HGTV's like Room Planner. We can even include a virtual walkthrough video, walkthrough tours that are optimized for mobile devices, brand logos, and detailed buyers' tools.
1.
Floor Plan Tours
These custom walkthroughs feature floor and photo tours that display on a premium single property website. Our floor plan tours include a stunning virtual walkthrough tour, a gallery of professional photos, an interactive 3D and 2D floorplan with an HGTV-style Room Planner, and more.
2.
Photo Tours
These tours contain professional photos from our team of photographers, displayed in a single-property premium landing page that comes with a beautiful gallery display, the virtual walkthrough video tour, along with your digital branding materials.
Along with our virtual tour packages, clients may choose additional features, including:
Real Estate Videos: Excellent real estate videography in Blanco, TX is hard to find, especially if you're working on a budget. Luckily, Twist is here to save the day. We take your YouTube videos to another level of awesome with video clips, agent bookends, entry slides, and exit slides. Choose the exact copy you would like displayed, and our team will automatically upload it to your YouTube channel.
FREE 3D Floor Plans: Yep, you read that right. Our 3D floor plans with Room Planner are 100% free and let buyers edit, visualize, and plan their spaces in 3D.
Tour Reports: What good would a virtual tour be without actionable insights for you to monitor? We offer detailed stats on tour visits, sites referring your virtual tour, and more. Our tour reports are emailed directly to your email account so that you have easy access on a regular basis.
Custom Brochures: Twist Tours offers more than 15 personalized templates, which have our floor plans built-in for online and offline marketing needs.
Syndicate Your Tour: We can place your virtual tour on the MLS listing, on realtor.com, and YouTube platforms.
Interactive Floor Plan Tours: Let tour viewers interact directly with your floor plan with the addition of interactive features, like point & click hotspots. This feature is especially useful for mobile users.
Lead Capture: Our unique Lead Capture technology will drive more photo clicks and turn your real estate virtual tour into a lead-making machine.
Aerial Video and Photography Services for Real Estate
Nothing showcases your property quite like professional aerial video and photography. With our drone photography services, you can turn lookers into buyers by giving them a unique vantage point of your commercial or residential property. If you're looking to set your real estate business apart from your competition, drone photography and video is the way to go.
Aerial photography adds an extra layer of "special" to your real estate photos, taking your listing from dull to downright beautiful. Sellers want to work with agents willing to entertain creative ways to sell homes. Buyers want to see every nook and cranny of the home they're interested in buying. With aerial real estate photography, you get the best of both worlds.
Benefits of aerial real estate photography and video include:
Property Location
If you're a real estate expert, we bet you're used to hearing the saying "location, location, location." One of the greatest benefits of aerial real estate photography is the chance to see where a home is located with respect to parks, restaurants, and other attractions. If you need to capture the entirety of a property's layout, take to the skies.
Property Accuracy
Taking pictures is one of the most important steps in selling a home. Generally, exterior real estate photos are taken from common locations like driveways, back yards, and on decks. Aerial real estate photography and videography can show a more accurate, robust depiction of a home for sale, giving buyers a more complete picture of the home they're looking to buy.
Tell a Better Story
Excellent storytelling is one of the most reliable keys to real estate sales. On the one hand, buyers want to know exactly where their money will be going when buying a home. On the other hand, sellers want to work with an agent who has more than the typical tools of the trade on hand. When coupled with interactive virtual tours, hiring a Twist real estate videographer in Blanco, TX can help realtors tell a more captivating story.
Commercial Real Estate Photography Services
Ever considered professional real estate photography for your commercial business needs? Making a first strong impression is an incredible asset to your business. Doing so is equally as important for commercial purposes as it is for residential real estate reasons. With Twist Tours, your prospective clients can access online 3D virtual tours filled with stunning HDR real estate photography to give them a full picture of what you're selling. With our floor plan and room planner tours, you can even implement our real estate photos in your print marketing materials.
But that's just the start. A few additional benefits of commercial real estate photography include:
1.
Give Buyers What They Want:
The Wall Street Journal recently published a piece about the best ways to sell a commercial property. Their research found that buyers spent 60% of their time looking at photos on a property page. Knowing this, you must find creative ways to make your listings and marketing materials stand out. A lack of dazzling, positive imagery could mean you lose out on a sale or a tenant.
2.
More Clicks and Shares:
When prospective buyers or tenants are captivated by a real estate photo, they are very likely to click through to your website. Pictures with the right mix of professionalism and pizzaz are also share-worthy, meaning your commercial property for sale will reach a wider audience.
3.
Get That Great First Impression:
For buyers or tenants to take your commercial property seriously, your real estate images must make a positive impression by being HDR, modern, and beautiful.
Do the Twist
Guess what? At Twist Tours, we love our clients. Not just because of the fantastic relationships we've formed with builders, brokers, owners, designers, agents, and their staff - but because they get it. They know how important a strong first impression can be in the real estate industry. The only thing we love more than meeting new clients is helping them grow their business. If you're ready to get started on more success, we're here to help.
Need detailed pricing? Click over to our website to use our cost calculator and check out our photography packages. We look forward to hearing from you today!
866-648-0022Free Consultation
Latest News in Blanco, TX
Blanco mayor: Private utility caused water shortage by diverting supply to other towns
Ricardo Delgadohttps://www.expressnews.com/hill-country/article/blanco-water-shortage-mayor-texas-water-company-18208718.php
The mayor of Blanco says the water shortage that put the Hill Country city at risk of running out of water was caused by a private utility company diverting water to other area customers.Blanco, which is about 50 miles north of San Antonio, instituted Stage 6 watering restrictions on July 14. Its roughly 2,000 residents were asked to stop “unnecessary water usage,” inc...
The mayor of Blanco says the water shortage that put the Hill Country city at risk of running out of water was caused by a private utility company diverting water to other area customers.
Blanco, which is about 50 miles north of San Antonio, instituted Stage 6 watering restrictions on July 14. Its roughly 2,000 residents were asked to stop “unnecessary water usage,” including all outdoor uses, with city leaders saying Blanco’s water supply was dangerously low.
Blanco’s water is supplied by Texas Water Company, a private utility that is a subsidiary of a California company. Texas Water Company services a number of other towns and developments in the Hill Country, including Bulverde. The company this week placed Stage 3 water restrictions for its customers in Comal, Blanco, Kendall, Bandera and Medina counties.
MORE COVERAGE: Hill Country communities face emergency water use restrictions
Blanco Mayor Mike Arnold said Thursday that his city was harder hit than other towns because Texas Water Company was diverting more water to other service areas
Arnold said Thursday that Blanco has eased its water restrictions to Stage 3, bringing it level with other affected customers of Texas Water Company. Under Stage 3 restrictions, landscape irrigation and grass watering using a sprinkler system or irrigation system is limited to one day every other week, according to Texas Water Company’s website.
Arnold said he met with Texas Water Company representatives to discuss the supply issues.
“It became clear to us that our recent water emergency was not caused by lack of water supply or equipment issues, but by their decision to allocate more water to other communities instead of to Blanco,” he said in a written statement. “It was frustrating to learn that, while we were implementing severe restrictions and shutting down businesses, other communities on our same system were still watering their lawns with no restrictions being enforced.”
Arnold said he believes Texas Water Company’s leaders “now realize the implications of their allocation and enforcement decisions, and will do better in the future. Based on their written commitment and proven capacity, we will now remain on a restriction level on par with the other communities in their network, and nothing more severe.”
At one point, Blanco was 24 hours from depleting its water reserves, Arnold said. He asked residents to cut water usage by half to make up the difference.
While Texas Water Company is Blanco’s water supplier, the city owns the water system infrastructure and the water flowing through it, Arnold said. That allows the city to impose water-use restrictions, he said. The city of Blanco owns the rights to pull its water from Canyon Lake through the Guadalupe-Blanco River Authority, according to the mayor.
Blanco began stockpiling pallets of potable water and filling a tanker of non-potable water for livestock use, according to a Facebook post by the mayor.
Arnold said Texas Water Company diverted water away from Blanco and toward other service areas, including Bulverde, where he alleges customers have not abided by the company’s watering restrictions.
“You’re not going to find a green yard in the city of Blanco,” Arnold said.“Go down to Bulverde and you’ll find sprinklers on right now. I guarantee it.”
The water shortage had an impact on some Blanco businesses, Arnold said. Blanco-based Real Ale Brewing Company gets 100 percent of its water from the city, according to Arnold. About 44 percent of the city’s water usage goes through the company, which is one of the city’s largest employers.
The brewery was forced to cut off water use during the stage 6 restrictions, Arnold said. Every day the brewery didn’t operate, it lost thousands of dollars, he said.
“Texas Water Company has the ability to live up to their obligations and supply us at this level, and we have full confidence they will, so that we will not face another emergency situation again — unless there is an actual (and not man-made) emergency,” Arnolds said.
Texas Water Company is a subsidiary of SJW Group, a California-based, publicly traded holding company that also operates San Jose Water and SJW Land Company. Texas Water Company representatives met with Arnold to discuss what can be done to make its customers aware of water restrictions during drought conditions, company spokesperson Larry Jackson told the Express-News.
“There may be a perception that others are being impacted more, but this has more to do with their water supply,” Jackson said. “Each area is slightly different, and some operate with groundwater sources only (no surface water from Canyon Lake). All areas and cities, including customers in Bulverde and Spring Branch and the city of Blanco, are treated equally as customers.”
Arnold disputed that contention.
“I would say we clearly weren’t treated as equals on Friday,” he said. “But we’re past that, and I am confident they will treat us as equals going forward.”
In late June, Texas Water Company had imposed emergency water use restrictions on its customers in Blanco, Bulverde and other Hill Country service areas. The company in part blamed “high water usage and consumption demand due to excessive lawn watering and landscape irrigation” for the shortfall, although it also confirmed that it experienced a water line break and was dealing with an issue at a water treatment plant.
July 20, 2023|Updated July 20, 2023 5:11 p.m.
Water service back on in City of Blanco, but boil water notice remains in effect
kvue.comhttps://www.kvue.com/article/news/local/blanco-water-leak/269-cb3cf487-6917-43c8-be2a-43cb558264c4
Water service was back on, but residents in the Cielo Springs area were not receiving water due to frozen pipes on Tuesday night.BLANCO, Texas — Water service is back on in the City of Blanco, but a boil water notice remains in effect. While water service has been restored, on Tuesday night, residents in the Cielo Springs area were not receiving water due to frozen pipes.The City said Monday night it was shutting off...
Water service was back on, but residents in the Cielo Springs area were not receiving water due to frozen pipes on Tuesday night.
BLANCO, Texas — Water service is back on in the City of Blanco, but a boil water notice remains in effect. While water service has been restored, on Tuesday night, residents in the Cielo Springs area were not receiving water due to frozen pipes.
The City said Monday night it was shutting off water service citywide night due to a water leak. The leak was at U.S. 281 and Fourth Street, and the city said Inframark and TxDOT crews were on the scene working to restore service.
The southbound lane of U.S. 281 near Fourth Street was closed on Monday evening, and the city said it would remain closed overnight into Tuesday as crews worked on the leak. The mayor confirmed to KVUE that crews worked through the night but breaks were still happening.
On Tuesday morning, the City said water service had returned but due to pressure changes in the water system overnight, the boil water notice remains in effect. The City said it will notify residents when the boil water notice has been lifted.
Water service back on in @cityofblanco but with a boil water notice in effect. Breaks are still happening. Mayor said crews worked through the night. pic.twitter.com/1yXfqFZ749
— Jenni Lee (@JenniL_KVUE) January 16, 2024
In an update on Tuesday night, the City said residents in the Cielo Springs area were not receiving water due to frozen pipes.
"We have crews on site working on this problem to provide you service as soon as possible," the City said.
The cause of the water leak is not known at this time.
Blanco ISD had already canceled school for Tuesday, Jan. 16, due to weather conditions.
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Blanco has had water issues in the past. The problems residents saw in the summer stemmed from a break in a pipe coming from the city's water supplier, Texas Water Company.
At the time, TWC was struggling to meet demand in the area, so in the fall, the city and the company came to a formal agreement to ensure Blanco gets the water it needs for the population.
No other information is available.
Austin CEO Angela Chao submerged in vehicle over an hour as rescuers worked to save her
Chase Rogershttps://www.statesman.com/story/news/state/2024/02/24/foremost-ceo-angela-chao-submerged-rescue-attempt-blanco-county-ems-chief/72719294007/
First responders worked for an hour-plus to try to save Angela Chao after her vehicle went into a pond on a Central Texas ranch.Austin American-StatesmanFor more than an hour, sheriff's deputies, firefighters and other volunteers fought to pull Angela Chao out of a vehicle submerged in a pond on a Central Texas ranch, a picturesque location that complicated the rescue attempt, according to a report obtained Friday by the American-Statesman.Chao, 50, a philanthropist and CEO of a global shipping empire, d...
First responders worked for an hour-plus to try to save Angela Chao after her vehicle went into a pond on a Central Texas ranch.
Austin American-Statesman
For more than an hour, sheriff's deputies, firefighters and other volunteers fought to pull Angela Chao out of a vehicle submerged in a pond on a Central Texas ranch, a picturesque location that complicated the rescue attempt, according to a report obtained Friday by the American-Statesman.
Chao, 50, a philanthropist and CEO of a global shipping empire, died despite the rescue attempts as first responders stood atop the submerged vehicle and worked to break inside and pull her out.
Chao, an Austin resident, was CEO of Foremost Group and is the younger sister of Elaine Chao, who served as transportation secretary under former President Donald Trump and labor secretary under former President George W. Bush. The elder Chao is married to Senate Minority Leader Mitch McConnell, R-Ky.
A narrative in the three-page report, authored by a firefighter with Blanco County Emergency Services District No. 2, provides the most detailed description to date of the incident. The district provided the report to the Statesman in response to a Texas Public Information Act request.
Other than a brief statement describing the incident as an "unfortunate accident," the Blanco County sheriff's office has repeatedly declined to release details about the circumstances leading up to Chao's death. The county justice of the peace who pronounced her dead at the scene has not responded to multiple inquiries.
Transparency:Blanco County officials not releasing records into Angela Chao's death investigation
Sheriff's deputies responded to 101 Schneider Lane in Johnson City for a possible water rescue before midnight on Feb. 11. Public records show the property is owned by a trust that shares the same Chicago address as an investment and public equity firm owned by Chao's husband, Jim Breyer.
Firefighters with ESD No. 2, headquartered in the city of Blanco, responded to the scene after midnight, the newly released report shows. They arrived at the ranch shortly before 12:30 a.m., the report shows — about 27 minutes after they were called.
Some rescuers had already arrived, including medics from ESD No. 1, who reached the scene within nine minutes of being called to the scene, the county’s EMS chief said.
"The deputies were in the water standing on what they believed was the vehicle, trying to gain access to the possible victim inside the vehicle," wrote fire Lt. Royce Penshorn in the report. An EMS responder told him one vehicle was "completely submerged" with one person inside.
A two-person crew searched the pond's bank for other victims and set up lighting as the rescue efforts continued. The deputies remained in the water, trying to extract Chao, as additional EMS units arrived. A tow truck also arrived to try to pull the vehicle out, but its chains could not reach it from the pond's bank, Penshorn said in the report.
Two deputies stood on the submerged vehicle and requested tools to break the vehicle's windows, the report says. An EMS crew member and a firefighter went into the water with the tools to get into the vehicle. They used "several tools" to get into the vehicle, including a pike pole and a Halligan bar, a multipurpose tool used by firefighters to force an entry.
Rescuers pulled the patient from the vehicle at about 12:56 a.m., said Benjamin Oakley, the EMS chief. EMS responders delivered "advanced life support" for 43 minutes to try to resuscitate her.
Chao was pronounced dead at the scene.
No dive team was available to be sent to the ranch, the report says. Oakley said no emergency response agencies in Blanco County have a dive team, so they rely on teams from neighboring Hays and Travis counties when needed. Such teams are generally tasked with recovering bodies, not rescues, he said.
According to their websites, first responders in Blanco County include a mix of full-time and volunteer firefighters and medics. They serve a large swath of rural areas, small towns, schools, recreational parks, hunting areas and intersecting highways. Their combined coverage area is hundreds of square miles.
City of Blanco, Texas Water Company reach agreement on delivery service
kvue.comhttps://www.kvue.com/article/news/local/blanco-texas-water-company-agreement-delivery-service/269-961a5bc8-b1ec-442a-8ce2-c45221abe482
In July, Blanco's city attorney sent a legal demand to Texas Water Company, accusing it of keeping water from Blanco by prioritizing delivery to other customers.BLANCO, Texas — The City of Blanco and The Texas Water Company have reached an agreement on delivery service following a legal battle.Back in late July, Blanco's city attorney sent a legal demand to the Texas Water ...
In July, Blanco's city attorney sent a legal demand to Texas Water Company, accusing it of keeping water from Blanco by prioritizing delivery to other customers.
BLANCO, Texas — The City of Blanco and The Texas Water Company have reached an agreement on delivery service following a legal battle.
Back in late July, Blanco's city attorney sent a legal demand to the Texas Water Company, accusing it of keeping water from Blanco by prioritizing delivery to other customers. The demand followed Blanco seeing tank levels drop to dangerous lows earlier in the month.
"Intentionally or not, the company’s initial communications about the cause of the issue were clearly misleading," the City said in its announcement about the legal demand. "During the midst of this emergency, including the day-of, the [Texas Water] Company made verbal and written demands to Mayor Mike Arnold to pay for replacement of the pipeline that serves Blanco and other nearby users. Over time the Company has made similar demands to previous Blanco mayors, even though these claims against the City have been refuted by previous attorneys for the City. In resolution of those claims, the Company also proposed yet again that the city sell its water rights and ownership stake in the jointly owned pipeline and holding tank."
The City said at the time that it believed Texas Water Company's actions were a violation of the law and a violation of a "long established memorandum of understanding" between the City and the company. The City was asking the company to keep at least 500,000 gallons, or 10 feet, of water in the Stallion Tank that supplies Blanco. It was also asking for formal mediation between itself and the company to permanently resolve the issues, with the Texas Commission on Environmental Quality (TCEQ) involved.
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Now the issue has been resolved, according to the mayor. On Oct. 2, Mayor Mike Arnold sent the KVUE Defenders the following statement:
"The City of Blanco and The Texas Water Company concluded an amicable session of mediation related to ongoing water transportation and other matters on Tuesday, September 5, 2023. At the conclusion of the mediation, a short-term agreement was signed by the City and TWC. Both parties came away encouraged by the progress made, and the good faith efforts shown, towards improving communications and resolving technical issues to ensure ongoing, uninterrupted wholesale water delivery to the City, and they look forward to resolving any other pending matters in subsequent mediated negotiations."
The exact details of the agreement are unclear at this time.
Blanco warns private utility: Don't let our water supply run low again
Staff Writerhttps://www.expressnews.com/hill-country/article/blanco-water-fight-warning-letter-18259776.php
Blanco officials are warning a private water utility that it could face legal consequences if it doesn’t live up to its promises to the Hill Country city.Mayor Mike Arnold last week accused Texas Water Company of diverting water away from Blanco and to other areas it services, in violation of the company's agreements with the city.At one point, Blanco reached Stage 6 drought restrictions, limiting water to indoor residential use and asking its residents to cut their water consumption by half. Arnold said that the city, wh...
Blanco officials are warning a private water utility that it could face legal consequences if it doesn’t live up to its promises to the Hill Country city.
Mayor Mike Arnold last week accused Texas Water Company of diverting water away from Blanco and to other areas it services, in violation of the company's agreements with the city.
At one point, Blanco reached Stage 6 drought restrictions, limiting water to indoor residential use and asking its residents to cut their water consumption by half. Arnold said that the city, which is about 50 miles north of San Antonio, was within 24 hours of running out of water entirely.
RELATED STORY: Blanco mayor blames private utility for town’s water shortage
Last week, Arnold posted a written statement that said, in part, “It became clear to us that our recent water emergency was not caused by lack of water supply or equipment issues, but by their decision to allocate more water to other communities instead of to Blanco.”
On Monday, Blanco sent a letter to Texas Water Company with a list of demands, including that the private utility never place Blanco on a higher level of drought restriction than its other customers in the region. The company last week placed Stage 3 water restrictions on its customers in Comal, Blanco, Kendall, Bandera and Medina counties.
The letter calls on the company to keep a minimum of 500,000 gallons of water in the Stallion Tank that supplies Blanco customers,
The letter also asked that the Texas Commission on Environmental Quality be involved in formal mediation between the city and Texas Water Company "to permanently resolve these issues."
"There's been what we believe to be black and white, crystal clear violations" of a memorandum of understanding between the city and the water company, Arnold told the Express-News.
"We have sent this company a strong, unified message, and I am confident we will not again experience another man-made emergency in our water supply," Blanco's letter said.
READ MORE: Edwards Aquifer Authority tightens water-use restrictions to Stage 4
City officials met with Texas Water Company representatives last week, and Arnold said the city's water supply tank has remained filled since that time.
"The drought hasn't gotten any better," Arnold said. "The water supply hasn't gotten more plentiful. Their system hasn't been upgraded. (Texas Water Company) has the ability to (meet our demands)."
Texas Water Company representatives did not immediately respond to a request for comment Tuesday. Texas Water Company is a subsidiary of a California company. It services a number of other towns and developments in the Hill Country, including Bulverde.
Blanco's written statement also alleges that Texas Water Company has made "verbal and written demands" that the city pay for the replacement and expansion of a pipeline that serves Blanco and nearby customers.
Arnold said Texas Water Company representatives have proposed that Blanco sell the rights to the 600-acre feet of water it pulls from Canyon Lake in lieu of payment for pipe repairs. An acre-foot is a unit that measures the amount of water needed to cover an acre of land to a depth of 1 foot. It equates to about 326,000 gallons.