Twist Tours is an amazing company to work with. It is the leader in San Antonio RE Marketing, drone and photography! Trent H. is the best! The photographs he takes of properties show the warmth of the home and are very inviting. In this day and age with buyers looking online first, it is critical to have excellent photographs, and you get that with Trent.
Google
Trent Heady with Twist Tours is the absolute best photographer we have ever done business with. First crossed paths with Trent nearly seven years ago when we both worked in the Austin Metro Area. He's now in San Antonio and is my only "go to" for any client we have there as well. Always on time, incredibly polite and super understanding to all our clients that just plain stressed to the max about selling their home. Every single photo shoot always leaves everyone with smiles and a few with tears (happy ones of course), with the best "I want to buy my own home again" after seeing the photos.
Google
Great service and super photos. Timely.
Google
Excellent service, quality of work, and communication every time!
Google
I use Twist Tours for ALL of my listings! Trent has always been my photographer of choice because he’s AMAZING! But, all of the team has been top notch! Always professional, high quality, great customer service, and cater to all of my clients needs so eloquently. I highly recommend Twist Tours!
Google
I have used twist tours for my real estate listings for over four years. Communication is excellent. They make it clear what the seller and agents need to do to make the photo shoot seamless. But most importantly, the quality of their work is unsurpassed.
Google
They always get me on the schedule quick. Their photos always come out awesome, other realtors give me compliments on them. They always know how to get the right shot with great lighting.
Google
I started using Twist Tours years ago and haven't looked anywhere else. Their level of professionalism and overall eye for quality work is incomparable.
Google
Hands down, the best place for real estate photography in the Austin area. I use them on every single listing, and I swear their photographers are issued magic wands as soon as they’re hired. Also, the Matterport scans are great, and make it easy to see a house’s layout. (Like a floorplan on steroids.) When looking through listings for buyers, I can often tell which photos were taken by Twist Tours photographers — they just have something the other companies don’t.
Google
As a Realtor®, I use Twist Tours photography for all my listings. I know that by using Twist Tours, it conveys professionalism to my clients, and my listings will stand out.
Google
They always hit it out of the park. Courteous, quick turn around times, and always the highest quality. Setting the standard for real estate photography year after year.
Google
Twist Tours did it again! Impressed me with quality, professional, fast service. Holly (appointments) makes it happen when it needs to happen. Laura (photographer) wowed me with the amazing photos. Thanks again Twist tours!
Google
Amanda takes phenomenal photos! Twist Tours is always very easy to work with and will make your property look incredible!
Google
First of all, let me start by saying that my low review of Twist Tours is NOT because of their photographers. The photographers do a GREAT job! They are on time. They know what they are doing, and their product is great! I have never had an issue with them in the three years our company has used their services. That is why I have continued to use them over the years. However, last week I had 6 homes photographed for 360 tours and photos. Again, the photos were great and actually, they were available the next morning despite the pre-shoot advice that it could take 48 hours to get them. Wonderful!! However, in looking at the 360 tours that I desperately needed, I discovered they had included the street address of the model center in each of the tours and my contact name as an "agent" despite my instructions not to. No big deal, right? Just email them back and tell them that you need them corrected or go into your account and do the same. I did. No response. Couple of hours later, I call into Twist Tours and the girl who answers the phones and schedules the tours tells me I need to "be patient" because they usually take 48 hours and that I need to contact "Floor Plan Online" at the number in the email with all of the links to get this corrected. OK. Not sure how it is my fault they came back early but incorrect - - but okay. I'll try to fix. this. I could fill a book here on the week's worth of emails that have gone back and forth as I have "patiently" tried to get the simple changes made to remove my contact name and address and simply include the name of the model and the company. But that is not the point. The point is that the Twist Tours rep repeatedly asked me to NOT copy her on the emails anymore and only one time tried to clarify in an email with Floorplan Online what my issue was. I contracted with Twist Tours. That is who I am paying. I really, really expected better support from them instead of spending a full week of my time trying to get her tour provider to get what we need and have gotten in the past. I literally have 5 or more emails where I was basically asked not to copy her anymore - - and a smiley face. And then she never followed up to see if I received what I needed. Or had anyone else do it. Six days later, I am still working on getting the tours right - - in case anyone at Twist Tours cares. UPDATE: Allison, the owner of Twist Tours, reached out and worked with Floorplan Online to assist us in getting our videos as needed. Thanks for your timely response and expertise in rectifying this situation and providing information on how it can be avoided in the future. Best wishes!
Google
Great real estate photos with relevant add-on products to compete in today's real estate market. Quick turn-arounds, and very responsive staff.
Google
Michelle Nolan visited our home this week for our house sale listing. She worked very quickly and confidently. The pictures that were posted are awesome. We couldn't be happier with the professional work she provided.
Google
By far, the best real estate photographers ever!
Google
I work with a business that had Amanda Terry from Twist come out to take photos of some vacation rentals. She was very responsive to all our questions beforehand, very efficient during the shoot and had all our photos turned around so fast we were able to move the whole project deadline up. The photos themselves were amazing! She took tiny spaces with poor lighting and made them look like magazine spreads. Fantastic work, I never thought these spaces could look so good! Highly recommended for tiny homes, small spaces, vacation rentals.
Google
Easy to schedule and I've always gotten great photos, no matter which photographer comes out. Pricing is competitive, unless it's too far outside of Austin and a trip charge has to be added.
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